Get all of your questions about visiting the venue answered below.
Phone Number: General Info Line: 905.546.3050 Accessible Seating: 905.546.3050
Phone Hours: Day of Event: 3 hour prior to show until 1 half-hour after showtime.use venue hours Ticketmaster: Mondays to Saturdays 9:30am to 10pm EST; Sundays and statutory holidays from 12 noon to 8pm EST
Cash, American Express, MasterCard, Visa, and Debit
Day Of Event: 3 Hrs Prior - Half Hour After Curtain
Will Call Info
Except on the day of each event, box office is located at FirstOntario Centre Located inside the theatre doors. Note: Please arrive at box office early if picking up tickets. Customers must present the actual credit card used to place the order and government-issued photo ID.
Accessible Seating: Wheelchair accessible seating is rear orchestra accessible by ramp or elevator and can be purchased through Ticketmaster. Washrooms and facilities are fully accessible. Visually Impaired Seating: Visually impaired tickets can be purchased through the Box Office at 905.546.3050. Hearing Devices: Infra-red hearing devices are available for use at no charge but are limited.
Underground parking is available at the Theatre. Enter from Summer's Lane or King Street. Rates: $2.20 per hour, or flat rate of $4.00 after 6:00 pm.
General Rules: No smoking in the building.
Child Rules: Children under the age of 2 years old, do not require a ticket (unless otherwise stated) but must sit on a guardian’s lap. All persons entering a Core Entertainment venue under the age of 12 years old must be accompanied by a companion 16 years of age or older.