Get all of your questions about visiting the venue answered below.
GENERAL INFORMATION : 215-448-1200 BOX OFFICE : 215-448-1254
Cash, American Express, Visa, MasterCard and travelers checks
Box Office Hours: 9:30AM-8PM Science Center Exhibit Hours 9:30AM-5PM BODY WORLDS Exhibit 9:30AM-9PM The Franklin Institute is closed on Thanksgiving, Christmas Eve, Christmas Day and New Years Day.
Will Call Info
HOURS : 9:30am daily LOCATION : Atrium Customer must present the actual credit card used to place the order, the confirmation number and a photo I.D.
Patrons requesting accessible seating may purchase and use a regular general admission ticket. BODY WORLDS 2 & The Brain exhibit is a self guided exhibit and is wheelcahir accessible. Sight impaired patrons will receive a complimentary audio tour unit; please inquire at the information desk.
Location: The Museum's parking garage entrance is located behind the building at the intersection of 21st Street and Winter Street. Note that oversized vehicles will not fit into the garage. The height limit is 6'5". Bring your parking ticket to the Box Office for validation in order to receive reduced rates. Charge: Check with the museum for parking rates
General Rules: ITEMS *NOT* ALLOWED IN FACILITY : - pets (except for patrons with accessible needs) - NO firearms - NO explosives Photography and the use of video devices are NOT allowed in Theater Presentations or BODY WORLDS 2 Exhibit. ITEMS ALLOWED: Cameras are NOT allowed in BODY WORLDS 2 & The Brain. Cameras are permitted in the Science Center areas. All patrons to the Franklin Institute must be wearing shoes and shirts. SMOKING POLICY: Smoking is NOT permitted in the museum. SMOKING POLICY : Smoking is NOT permitted
Child Rules: AGE LIMIT: 17 and under must be accompanied by an adult. Children 1 day to 3 years old are free.