Get all of your questions about visiting the venue answered below.
Phone numbers are not provided per the client. Phone numbers are not intended for event related information. Ticketmaster phone agents or outlet ticket sellers can handle all event questions. Do not call an outlet for event information, you must go in person to the location.
For Ringling Bros. & Disney on Ice: Cash, Visa, MasterCard, American Express & Discover. All other events are CASH ONLY.
Varies per the event. Hours may be extended during such events as Disney On Ice, Ringling Bros. and Barnum & Bailey, etc... Fort Worth Convention Center Arena does not operate a daily box office.
Will Call Info
Will call will be available for pick up 90 minutes prior to the event. Photo Identification, confirmation number, & the credit card used for the ticket purchase are required to claim tickets.
Accessible seating is available through Ticketmaster. Please contact customer service for information.
There are two surface lots on Houston St. Parking garage also available on Commerce St. There is a charge to park.
General Rules: No ins and outs. No video equiptment or flash cameras allowed. No standing on the chairs. There is no smoking in the arena. Smoke areas are provided in the lobby.
Child Rules: Discounts and age restrictions vary depending on the event. Discounts for family events will be available on select performances only.