Get all of your questions about visiting the venue answered below.
Phone Number: General Info Line: 905.546.4040 Accessible Seating: 905.546.4040
Phone Hours: * Box Office hours: Monday - Friday 9am-5pm Saturday 9am-130pm Holidays and Sundays, open 3 hours prior to event time Ticketmaster: Mondays to Saturdays 9:30am to 10pm EST; Sundays and statutory holidays from 12 noon to 8pm EST Hamilton Bulldogs: Our office is open Monday - Friday, 9AM - 5PM.
Cash, American Express, MasterCard, Visa, DEBIT
* Box Office hours: Monday - Friday 9am-5pm Saturday 9am-130pm Holidays and Sundays, open 3 hours prior to event time
Will Call Info
Box Office Location: Located at the Bay Street entrance of the FirstOntario Centre Note: Please arrive at box office early if picking up tickets. Customers must present the actual credit card used to place the order and photo ID.
Wheelchair accessible seating is located in the last row of sections 111 through to 119. Washrooms and facilities are fully accessible. Visually Impaired Seating: Tickets for the visually impaired can be purchased through the Box Office at 905.546.4040. Hearing Devices: None
Public parking is available on the West side of Bay Street, across from the Box Office or in Jackson Square Mall underground lot. Please note that there is no special accessible parking provided.
General Rules: No outside food or beverages permitted in the building. No smoking in the building No video cameras
Child Rules: Children 24 months and younger are admitted free of charge for family shows as long as they are sitting on a lap, unless otherwise stated. For all other performances, all patrons require a ticket. Children's 'Booster' seats are *NOT* available. All persons entering a Core Entertainment venue must be 12 years of age or older or otherwise accompanied by a companion 16 years of age or older.