2021 Season Tickets

Alpine Valley Music Theatre

Rage Against the Machine

Run the Jewels

Physical Address- W2699&nbsp;County Road D&nbsp;Elkhorn, WI&nbsp;53121Mailing Address- PO Box 921&nbsp;East Troy, WI&nbsp;53120

Address

Alpine Valley Music Theatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue.&nbsp;A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase.

Alcohol

All Access passes or Backstage Passes are not available for purchase. Visit <a href="www.livenation.com" target="_blank">www.livenation.com</a> to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

All Access Passes

Service animals are permitted inside the venue during events. Only registered working animals are permitted.

Animals - Service

We have multiple ATM's on site located outside the box office, just inside the box office, in the expo building, and at each remote concession building on either side of the pavilion at lawn.

ATMs

If any assistance is needed with your vehicle, please contact your normal Emergency Assistance provider. Alpine Valley Music&nbsp;Theatre does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows, but the guest will need to arrange for such services.

Automobile Assistance

All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.

Bag Inspections

Signs larger than 8.5 X 11 in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Banners and Signs

For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding and please be well. We look forward to seeing you this summer.

Box Office

Buses are considered an oversized vehicle and will be charged $100&nbsp;if they will remain on site during the event. Buses dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge.&nbsp;

Bus Parking

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Camera Policy

The venue does not allow camping or overnight parking of any kind. If camping is setup for an event, please see event specific details regarding the camping availability and policies.

Camping

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Cancellation Policy

Generally cell phones are permitted in the venue.&nbsp;On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.

Cell Phones

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.

Children

Alpine Valley Music&nbsp;Theatre? does not allow weapons on our property.&nbsp;Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Conceal and Carry

Alpine Valley Music&nbsp;Theatre? offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda (Pepsi Products), water, and Red Bull. Concessions are located throughout the venue in the upper plaza, in remote buildings on either side of the stage, and in the expo building.

Concessions

Venue Phone Number – 414-455-9550Venue Email – contact@alpinestaff.comVenue Address – W2699 County Road D, Elkhorn, WI 53121Mailing Address – PO Box 921, East Troy, WI 53120

Contact Information

Only a few concession stands take Visa / MasterCard / Discover and American Express. Smaller stands and most concessions will be cash only. See ATMs for locations on site. All merchandise stands take all major credit cards.

Credit / Debit Cards

Our concessionaire offers free fountain sodas to guests that commit to be the designated driver for their party. Please visit the designated driver booth across from the main concession stand in the Expo Building.

Designated Driver

Guests are permitted to bring in One (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations.&nbsp;Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.Water fountains are located near all restroom facilities.

Drinking Water

Drop off areas are located next to the wooden tower down the main marquee entrance.&nbsp;Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event- they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event- you will not be allowed to enter until the majority of cars have exited the parking lot.&nbsp;Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

Drop Offs

In the event of an emergency while on site- Alpine Valley Music&nbsp;Theatre has trained paramedics to assist with any medical issues. First aid is located next the main entrance (Gate 3), but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our social media pages for the latest developments on event days:&nbsp;<a href="https://www.facebook.com/AlpineValleyMusicTheatre/" target="_blank">https://www.facebook.com/AlpineValleyMusicTheatre/</a> <a href="https://twitter.com/AVMTheatre" target="_blank">https://twitter.com/AVMTheatre</a> <a href="https://www.facebook.com/LiveNationWI/" target="_blank">https://www.facebook.com/LiveNationWI/</a> <a href="https://twitter.com/LiveNationWI" target="_blank">https://twitter.com/LiveNationWI</a>

Emergency

The venue begins hiring for each season in early March. If you are interested in working for the venue please visit: <a href="http://www.livenationentertainment.com/careers/seasonal/" target="_blank">http://www.livenationentertainment.com/careers/seasonal/</a>

Employment Opportunities

There are a total of 6 entrance gates to the facility. Gates 1, 2, 3, and 4&nbsp;are available for use regardless of the ticket type. Gate 1 is used as a&nbsp;Fast Lane gates. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located next to Gate 1 under the Expo overhand in the circle drive. All guests using this gate must be VIP clients and have the appropriate ticket.

Entrance Gates

A complete listing of events can be found at&nbsp;<a href="https://www.livenation.com/venues/14585/alpine-valley-music-theatre?" target="_blank">https://www.livenation.com/venues/14585/alpine-valley-music-theatre?</a>

Event Listing

If you need assistance while at an event, please visit our guest services areas located (insert location description)

Fan Assistance

Alpine Valley Music Theatre will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

Fan Mail

For select events, guests can purchase Fast Lane passes via&nbsp;<a href="http://www.livenation.com/" target="_blank">www.livenation.com</a>&nbsp;for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at Gate 1.

Fast Lane

Parking lots will generally open 3 hours prior to our scheduled gate time. Gate times vary, but are usually 90-120 minutes&nbsp;prior to show time. Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.

Gate Times

Alpine Valley Music Theatre does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact our Premium Seating Department at <a href="312-540-2180" target="_blank">312-540-2180</a>. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Group Ticket Sales

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law, he or she will be subject to any tickets or punishment deemed necessary by local law enforcement.

Guest Conduct

Alpine Valley Music Theatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.<ul><li>Ticketing- ADA tickets can be purchased online via&nbsp;<a href="http://www.livenation.com/" target="_blank">www.livenation.com</a>. You do not need to call the box office to place an order as all of our accessible tickets are available through <a href="www.livenation.com" target="_blank">www.livenation.com</a>. Look for the&nbsp;&nbsp;&nbsp;logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.</li><li>Day of Show Parking- Accessible Parking is located in the Alpine Valley Music Theatre Red Parking Lot. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.</li><li>Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through <a href="www.livenation.com" target="_blank">www.livenation.com</a> to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.</li><li>Interpreter Requests- if you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for 414-455-9550 to arrange for an interpreter for your visit.</li><li>Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.</li></ul>

Guests with Disabilities

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 414-455-9550.

Hearing Assistance

Visit&nbsp;<a href="https://www.livenation.com/venues/14585/alpine-valley-music-theatre" target="_blank">https://www.livenation.com/venues/14585/alpine-valley-music-theatre</a> and click on "Hotels Nearby" for details on what's in the area.

Hotels

<ul><li>Average size bags/back packs</li><li>Cameras – nonprofessional only, no detachable lenses</li><li>Food – in a clear, 1-gallon ziploc bag</li><li>Lawn Chairs – low profile (seat no more than 9 inches off the ground)</li><li>Water – up to 1 gallon in a factory sealed or empty bottle</li></ul>

Items ALLOWED to be brought in to venue:

<ul><li>Weapons of any kind</li><li>Alcohol</li><li>Illegal drugs/substances</li><li>Glass containers</li><li>Cans</li><li>Hard sided/large coolers,</li><li>Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs</li><li>Laser pointers</li><li>Animals (except service animals)</li><li>Fireworks</li></ul>

Items NOT-ALLOWED to be brought in to venue include, but are not limited to:

Lawn chairs are available for rent for $10 per chair and must be turned in at the end of the event. Guests are able to bring their own lawn chairs, but they must be no higher than 9" off the ground. No bag chairs, camping chairs, or folding chairs are permitted.

Lawn Chair Rental

The lawn is always first come, first served. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn.

Lawn Seating

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.&nbsp; Lost and Found:If you lose an item while you are at an event, you can visit our Guest Service Office&nbsp;located in the Expo Building&nbsp;to see if it has been turned in.

Lost or Stolen Tickets

From Chicago: I-94 West to Hwy 50 West to 12 West towards Madison. Get off on Hwy 120, take a right heading North Take Hwy 120 to Hwy D, left on Hwy D. Venue on your left, past resort entrance From Rockford: I-90 West to I-43 North. Exit onto Hwy 120 (Past Bowers Rd, the main Alpine exit) Right on Hwy 120, going South Right onto Hwy D. Venue on your left, past resort entrance From Madison: I-90 East towards Rockford to I-43 North. Exit onto Hwy 120 (Past Bowers Rd, the main Alpine exit) Right on Hwy 120, going South. Right onto Hwy D. Venue on your left, past resort entrance. From Milwaukee: Take I-43 South, exit at Hwy 120. Right onto Hwy 120 heading South. Right onto Hwy D. Venue on your left, past resort entrance. Please allow yourself extra time to get to the performance, and be patient with other drivers around you after the show ends. Law enforcement will guide you in both ingress/egress from the venue. Follow their instructions please.

Maps and Directions

Any media inquiries need to be directed to our Local Office – 312-540-2200

Media Relations / Press Passes

First Aid is located next to the main entry gates (Gate 3) and next to Guest Services in the Expo Building. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator, please go to First Aid next to Gate 3 and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Medical Assistance

It is recommended that guests bringing medication into the venue for necessary or possible administration during the show utilize or have with them the original container and/or label pertaining to the prescription, or other form of documentation or confirmation of personal medical use, which may be requested of the guest for examination and verification by venue staff or security.

Medication Needs

Merchandise will be available for all concerts at our Concert Gear booths located behind the box office, and a few locations in and around the Expo Building. For Festival shows- there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Merchandise

Motorcycles can park in front of VIP parking next to Gate 1. There is no additional fee for motorcycle parking.

Motorcycle Parking

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Overnight Parking

The cost of parking a standard vehicle is included in your ticket price so you do not need to pay when you arrive. If you are interested in purchasing our Premier Parking- the cost varies based on event and can be purchased on site or prior to the event via&nbsp;<a href="http://www.livenation.com/" target="_blank">www.livenation.com</a>.&nbsp; Premier Parking - offers you&nbsp;Rockstar&nbsp;Parking in the front of our Blue Lot!&nbsp;Enter through our main Marquee entrance, and our parking staff will direct you. If you have VIP Parking Passes please show these to the parking staff and they will direct you to the lot in front of Premier Parking. Oversized Vehicles - include buses and RV's- the cost to remain on site is $100* per vehicle. The vehicle is able to drop off and return with no additional cost. Limousines - cost to remain on site is $100* per limo. The limo is able to drop off and return with no additional cost. ADA Parking&nbsp;- located in the Alpine Valley Music Theatre Red Parking Lot - enter via the main Marquee entrance at 2699 Highway D, East Troy, WI.&nbsp;Guests will be shuttled via golf cart from their parking space to the venue prior to and post event. We do not allow semi trucks, tractor trailers, trailer of any kind or boats on our property to park. All vehicles must be removed by the end of the night or they will be towed. If a vehicle needs to be left overnight due to an emergency please visit the guest service office in the Expo and speak with a manager regarding the situation. *Subject to change based on events

Parking

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

Police Assistance

Premier Parking is available for every event. The price will vary based on event. This can be purchased prior to the show via <a href="www.livenation.com" target="_blank">www.livenation.com</a> or on site at the venue. Premier Parking is located at the front of Blue Lot, after entering our main Marquee entrance. Premier Parking&nbsp;does not&nbsp;guarantee early exit out of the parking lot.

Premier Parking

If you are interested in purchasing a floor box, season seats, or club access for the season, please contact our PSS department at 312-540-2110. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Premium / VIP Seating

Public transportation isn't actively accessible around the venue.

Public Transportation

Re-Entry is not permitted at Alpine Valley Music Theatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.

Re-Entry

Alpine Valley Music Theatre participates in a venue wide recycling program. You will find recycling bins located throughout the venue. Please recycle where possible.

Recycling

Restrooms are located throughout the parking lots, in the upper plaza, on either side of the lawn and inside the Expo building.

Restrooms

Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.

Scalping Tickets

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed. Your safety and security are most important to us.&nbsp;The following details will outline our general venue’s guidelines: <a href="https://www.livenation.com/venueguidelines" target="_blank">https://www.livenation.com/venueguidelines</a>

Security

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures.&nbsp;All bags are subject to inspection.&nbsp;If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station next to Gate 3 and they will give you an alternative to our metal detectors. More information can be found here&nbsp;<a href="https://www.livenation.com/venueguidelines/" target="_blank">https://www.livenation.com/venueguidelines/</a>

Security Procedures

Like many venues and other large places of assembly, Alpine Valley Music Theatre has a “no pets” policy.&nbsp;However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals.&nbsp;Alpine Valley Music Theatre's policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability.&nbsp;The task(s) performed by the dog must be directly related to the individual’s disability.&nbsp; Alpine Valley Music Theatre requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices.&nbsp;Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Service Animals

Designated smoking areas are in the plaza and outside the seating areas. While we do not restrict smoking on the lawn, if guests around you are complaining, we will ask you to smoke in the plazas. We appreciate your cooperation.

Smoking

All sponsorship inquiries should be directed to our office- please call 312-540-2200 and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.

Sponsorship / Hand Outs

Are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

Strollers

Tailgating is permitted at Alpine Valley Music Theatre with a valid ticket to the event.

Tailgating

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Taping

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event, we will post this information on our social media pages. <a href="https://www.facebook.com/AlpineValleyMusicTheatre/" target="_blank">https://www.facebook.com/AlpineValleyMusicTheatre/</a> <a href="https://twitter.com/AVMTheatre" target="_blank">https://twitter.com/AVMTheatre</a> <a href="https://www.facebook.com/LiveNationWI/" target="_blank">https://www.facebook.com/LiveNationWI/</a> <a href="https://twitter.com/LiveNationWI" target="_blank">https://twitter.com/LiveNationWI</a>

Traffic

Are never permitted in the venue.

Umbrellas

Upgrades are available through our Experience App. Visit&nbsp;<a href="http://www.lnexperience.com/" target="_blank">www.lnexperience.com</a>&nbsp;to download the program and see all of the upgrades and experiences we have available.

Upgrades

The VIP Club is located on the upper level of the Expo Buildings and features 2 full service bars, private restrooms, an outside patio with seating to watch the show, and often has entertainment before, between sets and up to an hour after the show.

VIP Club

The VIP lots are located in front of the Premier Parking Lot. Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots.

VIP Parking

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. <a href="https://www.facebook.com/AlpineValleyMusicTheatre/" target="_blank">https://www.facebook.com/AlpineValleyMusicTheatre/</a> <a href="https://twitter.com/AVMTheatre" target="_blank">https://twitter.com/AVMTheatre</a> <a href="https://www.facebook.com/LiveNationWI/" target="_blank">https://www.facebook.com/LiveNationWI/</a> <a href="https://twitter.com/LiveNationWI" target="_blank">https://twitter.com/LiveNationWI</a> An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Weather

Will call tickets are available for pickup at the box office located next to the main gate (Gate 3). Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service- 800-653-8000. Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets. If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

Location

Alpine Valley Music Theatre

Upcoming Events

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Seat Map for Alpine Valley Music Theatre: