Get all of your questions about visiting the venue answered below.
Phone
Phone Number: General Info Number....212.614.6932
Phone Hours: For help with problems or other inquiries, Live Nation customer service representatives are available 8am - 9pm (in each US time zone).
Accepted Payments
Cash, American Express, Mastercard, Visa and Discover all accepted at both the bar and box office
Open Hours
Located @ Gramercy Theatre - 127 E 23rd Street (btw Park Ave and Lexington) Box Office Hours......Monday through Friday 12pm- 6pm and during most shows 12:30 - showtime Saturday and Sunday: Show Days Only, 1 hour prior to door time - Showtime Phone Numbers : General Info Number....212.614.6932
Will Call Info
Pick up tickets at Gramercy Theatre at door times. The customer must present the actual credit card used to place the order and photo ID.
Accessible Seating
Live Nation, on behalf of its clients, strives to make it as easy as possible to purchase accessible seating tickets for venues across the country. Most venues offer accessible seating areas to accommodate their guests. Availability and type of accessible seating tickets will vary based on each venue's policies and/or the type of event taking place. Note: Venues are solely responsible for establishing their own accessible seating ticket policies. Some venues sell all or a portion of their accessible seating tickets only through their box office and not through Live Nation. Order your tickets by phone at 1-800-745-3000 or request accessible seating tickets online by filling out and submitting the form below. Live Nation aims to process online requests for accessible seating tickets as soon as they are received, but heavy volume can result in delays. So, while you may receive an e-mail from a Live Nation e-care specialist within minutes after you have received the auto-acknowledgement, it could take longer (in rare instances more than an hour) before the e-care specialist contacts you. Once the e-care specialist does contact you, he or she will work with you to process and complete your request (subject, of course, to ticket availability). For help with problems or other inquiries, Live Nation customer service representatives are available 8am - 9pm (in each US time zone).
Parking
Find out where to park near Gramercy Theatre and book a guaranteed space. Check here for availability: www.parkwhiz.com/gramercy
Rules
General Rules: 16 and over unless accompanied by a parent or guardian. Must be 21 years of age and older to drink. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval
Child Rules: 16 and over unless accompanied by a parent or guardian. Children 1 year and older must have a concert ticket to be admitted
