Get all of your questions about visiting the venue answered below.
Palace Theatre Box Office: (614) 469-9850 CAPA Events: (614) 469-0939 Broadway Series Events: (614) 469-0939 Opera/Columbus Events: (614) 469-0939
The Box Office accepts Visa, Mastercard, American Express, Discover, and cash.
NEW PALACE THEATRE TICKET OFFICE HOURS (as of March 1, 2004) OPEN PERFORMANCE DAYS ONLY! Box office open 2 hours prior to showtime on show days only.
Will Call Info
Will-Call Tickets may be picked up beginning 2 hours prior to the event.
Phonic Ear listening devices for hearing impaired patrons are available at the box office for all performances. This is a free service. Broadway Series patrons interested in Audio-Described or Signed-Interpreted performances may call (614) 224-7654 for more information.
Parking is available in the garage behind the building. Customers can enter from Front Street or Gay Street. On-street parking is also available.
General Rules: Cameras and recording devices are not allowed.
Child Rules: There are no age restrictions. Everyone must have a ticket.