Get all of your questions about visiting the venue answered below.
(512) 471-7744 Texas Box Office Charge By Phone (512) 477-6060.
American Express, Discover, Mastercard, Visa, Check, Cash
Monday-Friday 10:00am-6:00pm Hours may be adjusted to accommodate event schedule.
Will Call Info
Purchased tickets designated for Will Call may be picked up at the Erwin Center immediately upon the completion of the sale. The person picking up the tickets must bring the credit card that was used to purchase the tickets along with a valid form of photo identification. The name on the credit card must be the same as the person picking up the tickets.
Locations accessible by wheelchairs are reserved on the floor, arena and mezzanine levels. For any questions concerning ticket availability, please call Texas Box Office at (512) 477-6060.
UT and State garages and surface lots.
General Rules: The following items are not permitted inside the Erwin Center: cameras (any kind), recording equipment, backpacks, weapons, noisemakers, banners, fireworks, food and beverages (any kind), or laser pointers. Approved bags include: Bags that are clear plastic and do not exceed 12" x 6" x 12" One-gallon clear resealable plastic storage bags Small clutch bags or purses do not have to be clear but cannot exceed 4.5" x 6.5". Prohibited bags include: Purses Diaper bags* Cases (camera, binocular, etc.) Backpacks Fanny packs Printed pattern plastic bags Reusable grocery totes Mesh or straw bags Duffle bags Large totes *Items normally carried in a diaper bag must be put into a clear plastic bag for venue entry.
Child Rules: Children under the age of two (2) do not need a ticket** if sitting on a parent's lap. **Family show exceptions.