Get all of your questions about visiting the venue answered below.
(515) 242-2500 or 323-5444
Box Office accepts cash only.
The Box Office is open only on event days beginning 1 hour prior to show time throughout performance.
Will Call Info
Will call tickets are available for pickup at the Box Office beginning 1 hour prior to show time on the day of the event only. Customers must present the actual credit card used for the order, a picture ID, and the confirmation number.
There is a parking ramp located one block east of the Convention Complex (at 4th and Grand Ave). There is also limited street parking nearby.
General Rules: Cameras and recording devices are not allowed.
Child Rules: For most events ages 2 and up needs a ticket.